Frequently Asked Questions

A Clue Room or Escape Room is an adventure where you need to find clues, solve puzzles, use logic and your power of observation to "win" the room within an hour.

It costs only $28 per person for our 60-minute room experiences.

Yes, reservations are required. Please purchase your tickets online before your visit by clicking on any of the Book Now buttons on our website. Pick a date, pick a room and book spots for you and your group. We can't wait to see you. If you do not see a time that suits you please contact us and we may be able to schedule a private booking time.

Zodiac, Chocolate Factory and Agency can hold a maximum of 10 players. Adventure Park can hold a maximum of 12 players. Convicted can hold a maximum of 8 players.

Yes, but it requires you to purchase all the tickets available for the specific time slot you wish to participate. Select Private Room when booking. If you cannot purchase all the tickets because someone else has already purchased some, you will need to find another time slot.

Yes. We can accomodate up to 50 players. Parties are booked as private room experiences so you and your guests have the room for 60 minutes to play. If you want to have a birthday party at Get a Clue Games give us a call and we can get you in for some awesome fun. Perfect for ages 9 and up. At least one adult in each room is required.

Yes, our rooms are designed for ages 9 and up. We are a family friendly escape room. You must have at least one adult for groups of players if they are under 14. If you have children in your group you must book a private room experience. Babies and toddlers (under 5 years old) are not permitted in the rooms at anytime.

Yes. You can reschedule or cancel up to 48 hours before your time slot and receive a full refund less transaction and cancellation fees. You can call, email or change it yourself via the link on your confirmation email. If you call or email please provide the details of your original appointment. Sorry, we do not offer refunds if not cancelled or rescheduled within 48 hours of your booking date and time.

We recommend that you plan to arrive at least 15 minutes before your scheduled time. Because these are live-action events you must arrive on time in order to participate. We cannot wait for latecomers. The game begins at exactly the time you signed up for. Leave ample time to allow for traffic and parking. If you arrive after the time you booked, you will not be allowed to participate. There are no refunds or exchanges for participants who arrive past their booking time.

No, you are not locked in a room. You are free to leave at anytime during your gameplay if you need to. You will however not be allowed back into the room if you leave.

Absolutely. Please contact us to make arrangements. We would love to hear from you.

Absolutely. We will customize your experience and team building event based on your goals and needs. Solving our games requires good teamwork, observation, problem-solving and communication skills. Get a Clue Games is the perfect activity for corporate groups who want their employees to get to know one another, have fun and improve their teamwork and problem solving skills. "You can discover more about a person in an hour of play than in a year of conversation"--Plato. Please contact us to make arrangements.

Nope. You will be teamed up with other people in the same game which makes the experience more fun. If you would like to have the entire room for your party then you will need to purchase all the tickets for that time slot. Choose Private Room when booking.

We do not allow food or drinks in the clue rooms. You will be having fun and attempting to solve the puzzles by finding clues and won't have anytime to eat or drink.

We are an alcohol-free establishment so please do not bring any. We reserve the right to turn away any overly intoxicated players. Please understand that we want everybody to have a great time and a wonderful experience while playing our clue rooms.

Absolutely, just click on the Book Now button and select the link that says Buy Gift Card. This is also where you will redeem the gift Certificate.

Click on the Book Now button and select the link that says Redeem Gift Card. Enter your gift certificate number at checkout.

Please wear comfortable clothes. Shirts and shoes are required.